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License Transfer


All R-Drive Image licenses are transferable. However, R-Drive Image Standalone and Corporate licenses can be transferred to another computer only one way. You can transfer the license to a new computer, but the license may not be transferred between different computers back and forth and be reused on the computer it was transferred from.

For example, you have R-Drive Image installed on Computer A. You may transfer the license from Computer A to Computer B, and R-Drive Image will work on Computer B. But it won't run on Computer A under this license anymore, even if you deactivate this license on Computer B and remove R-Drive Image from it. Then you may transfer the license to Computer C, but R-Drive Image will work neither on Computer A, nor on Computer B. And so on...

If you have just one R-Drive Image license, you can simply install the software on a new computer you want to transfer the license to and then activate it. The license on the previously licensed machine will be automatically deactivated as soon as the software is activated on a new computer. For computers connected to the Internet the online activation is processed in the background mode and you will not even notice it. For off-line activations you will need to use a QR code and it will take extra 1-2 minutes to complete the activation. So, a single R-Drive Image license does NOT require a license deactivation procedure.

When you have more than one R-Drive Image license linked to the same registration key, our system may not recognize what particular license you want to transfer to a new computer and in this situation, the license deactivation procedure is a must.

Option 1. R-Drive Image software is still installed on the computer from which it is being transferred and the computer is connected to the Internet.

1 Open the R-Drive Image main menu and choose the Deactivate license option.
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Main menu

2 The following message will appear:
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Deactivation message

Click Yes to deactivate the license.

3 Uninstall/Remove R-Drive Image from the computer
4 Install R-Drive Image on a new computer and activate it.

Option 2. R-Drive Image software is still installed on the computer from which it is being transferred and the computer is NOT connected to the Internet.

1 Open the R-Drive Image main menu and go to the About option to get the hardware code of the computer on which the license is currently active.
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The About dialog box

2 Write down or take a photo of the Hardware Code
3 Uninstall/Remove R-Drive Image from the computer
4 Install R-Drive Image on a new computer.

Since the license on the previous computer was deactivated offline, our server will not know which machine to deactivate the license on and you will be prompted to enter the hardware code of the previous computer.

Enter the saved Hardware code in the Activation window

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Activation dialog box

and click the OK button.

Option 3. R-Drive Image was installed and activated on a computer that has already been decommissioned/replaced and the Licensee doesn't have access to that computer.

1 In this case you can't deactivated the R-Drive Image license,

but you can check the hardware codes of your other computers on which R-Drive Image licenses are being used and are currently active.

2 Send the list of the codes of computers on which you still keep and want to retain R-Drive Image licenses

( main menu > About) to our customer support team and they will help you deactivate the license for computers that you do not have access to.

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